When there is an organizational change, a systems upgrade or change in policy/procedures or leadership, a common mis-belief is that if we give people the facts, they can handle the change. Facts are important to answer the “why” question. But it doesn’t get to a personal level – and that’s where the change must beContinue reading “Change Success – Initiate more conversations”
Category Archives: Training and Facilitating
WIIFM? First, Listen
People are so overwhelmed by things changing in their lives and their work that we can count on them begin distracted while we are trying to communicate. Whether you are leading a training session or a meeting, over half the people are preoccupied with other thoughts. Some are already gearing up to argue with you.Continue reading “WIIFM? First, Listen”
Free Resources to Learn/Upgrade a Skill
No matter what your role in the organization – executive or candidate – many people are finding that they need to learn a new version of a technology, or a greater proficiency in a another language in order to enhance their careers. Using the resources below you don’t have to attend a ‘class’ or revealContinue reading “Free Resources to Learn/Upgrade a Skill”
ISO:Purple Squirrel – Resume Breadth & Depth
Does your resume broadcast breadth or depth of your skills and and experience. Your years of work experience – do you highlight doing the same thing for a long time (stamina and perseverance) or illustrate being able to use your skills and knowledge in a variety of situations and settings? Employers read your work historyContinue reading “ISO:Purple Squirrel – Resume Breadth & Depth”
Does it Matter? Is It Interesting? Do I like doing it?
Daniel Pink’s 18 min video on TED.com is a great example of how extrinsic motivators (such as financial incentives) have a narrow band of effectiveness and often work in reverse. By tapping into the intrinsic motivations of autonomy, mastery and purpose we can change not only how we do business, but how we work towardContinue reading “Does it Matter? Is It Interesting? Do I like doing it?”
Activity, Efforts or Outcomes
A recently released report on successful government leaders [http://www.boozallen.com/publications/what-it-takes-to-change-government] lists several characteristics, one of which is “outcome oriented.” Leaders happen at every level of the organization- formal and informally. As we diligently work to do the best we can, we also need to ask the question, “So What?” This is one of the most powerfulContinue reading “Activity, Efforts or Outcomes”