A recently released report on successful government leaders [http://www.boozallen.com/publications/what-it-takes-to-change-government] lists several characteristics, one of which is “outcome oriented.” Leaders happen at every level of the organization- formal and informally. As we diligently work to do the best we can, we also need to ask the question, “So What?” This is one of the most powerfulContinue reading “Activity, Efforts or Outcomes”