Facilitation Skills

Why do some groups more effectively than others? What can you say or do to help a group move forward? You can support the expert advice in your group by understanding the underlying process of how the group works. Facilitation principles are designed to improve problem-solving and decision-making.


  • Describe the difference between leading meetings and facilitating them.
  • Recognize the competencies of an effective facilitator
  • Identify behaviors that enhance of hinder group effectiveness
  • Turn typical non-productive discussions into productive ones

Group discussion, application to participants’ work groups and in-class practice are supported with Powerpoint slides and re-useable materials for participants.


“Kept the class moving along” — workshop participant

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